Testimonials | Ian & Diane Dodds

There is No Better Proof Than a Satisfied Client

“Local knowledge and expertise can’t be beaten!
Ian and Diane Dodds were instrumental in us achieving a great outcome for our property. Ian’s communication was always immediate and reassuring, something that really helped the process run seamlessly. Everything was considered and coordinated faultlessly – from the campaign planning, photography selection, open home follow up and regular reporting, through to the auction day itself. Diane was always on hand and nothing was ever a problem. They are an impressive and very professional couple, backed up by an exceptional team. Overall, their local knowledge and love for the area made all the difference to us and we are very happy with the result. Many thanks indeed.” (Verified by RateMyAgent)

Jim & Stella

“Ian and Diane were amazing to deal with, they helped us through a very stressful time with compassion and understanding. We were very grateful for their guidance and a successful outcome. We would absolutely recommend them for your real estate journey” (Verified by RateMyAgent)

Helen & Colin

“We would like to acknowledge the expertise and professional ability of Ian and Diane Dodds from Harcourts Browns Bay. Recently we placed our rental property in Glenfield up for sale.

Ian and Diane viewed the property, gave suggestions and presented a marketing package. One of those suggestions was to obtain a Builders Report which saves any prospective buyer the cost of obtaining one themselves. The report highlighted some small areas of concern and we addressed these immediately. They suggested to stage the house with a very efficient Company who knew exactly what the house needed. Their advertising plan and open homes really paid off and due to their clever marketing, we had 4 bidders on the day of the Auction, and 30 people in attendance. Their focus is to sell the property for the best price for the client. The property was sold in excess of what we thought and we appreciate their efforts regarding this sale.

Thank you Ian and Diane.

You are welcome to contact us for our verbal confirmation and any questions [by requesting our phone number from Ian and Diane].”

Cliff and Anne

“I have just had a fantastic experience selling a property in Browns Bay recently. This was my first time selling and also first time going to auction, so obviously I was a bit nervous and hesitant. Ian and Diane Dodds came highly recommended to me and I am so very glad I chose to deal with them. They are both very professional and confident in what they do and their experience means everything is thought of in an efficient way and with great care. Lots of personal touches and friendly communication meant that the whole experience went so smoothly. I was kept up to date on all matters, even though I was four hours drive away. Auction day was fantastic with all my questions answered and the professionalism of the team bringing in a fantastic result.

I would definitely choose to sell with Ian and Diane again and would thoroughly recommend them to anyone selling in the Bays.”

Megan Collins

“When my wife and I were considering selling our family home of 27 years we contacted Ian and Diane. They met with us and immediately put us at ease with their friendly, thorough and professional manner. Their experience and knowledge of the local market gave us the confidence boost we needed. If you are considering listing your property, then may we suggest that your first call is to them.”

Harvie & Judi Graham

“Thanks Ian and Diane for making everything so easy for us.

It is without any hesitation, that we thoroughly recommend Ian and Diane Dodds.
Having bought our Torbay home in 1982 from my parents, moving on and the selling of what was also my own childhood home, was bound to be an anxious and emotional business to contemplate.

From the very first meeting with Ian, we felt reassured and confident that we had a very experienced and successful team guiding us. Every minute detail was taken care of and explained. We felt fully informed each step of the way, from the phonecalls with updates, ensuring viewings were convenient, feedback from open-homes etc.

Being unfamiliar with selling a home, we really appreciated the extremely professional and friendly, caring way we were looked after. We felt secure. The stress just melted away.
The wonderful level of organisation shines through. If we were told something would be done, it certainly was (and exactly on time).

A rewarding unconditional result, that we had hoped for, was achieved with the skills of the team ( including Kerry, the auctioneer). and we are still are being kept informed of progress as we near settlement day. I’d like to mention Ian and Diane’s checklist for moving home. What a helpful sheet to receive. Many very useful reminders I had not thought of.

Now we can enjoy our new home in the countryside. Sincere and heartfelt thanks.”

Ruth and Colin Minton

“Just a quick note to show our appreciation for a job well done on selling our home in Rossmore Terrace Murrays Bay.
Our decision to appoint you to act on our behalf came from a recommendation from one of your previous clients who, like us, were more than happy with the end result.
In our eyes it was the longest 3 weeks we have had with ups and downs along the way, however the extra mile that you went at the end of the campaign was appreciated and I believe we all came out the other end with the results that we wanted. Your professionalism never lessened and was evident till the final signatures were achieved.
The auction process was made difficult with just 1 serious buyer however Kerry handled the situation in a very professional manner and the final result was achieved partly due to his tenacious auctioneering and you and your teams dedication to get a positive result.
Again, many thanks for all your efforts.”

Mike & Yvonne White

“It was a pleasure to give you our house to market for auction. Your communication skills are amazing and the contact you had with us throughout the entire process made it stress free. DFS that you got to stage our home was absolutely amazing. The whole process was very professional and friendly. We would highly recommend you to anyone that is intending to sell their home.”

Ian & Lynn Kirby

“I would like to take this opportunity to thank you for the fantastic result you achieved during the sale of our house. We have bought and sold numerous houses in three different countries and we found working with you to be the easiest and stress free of them all.

I can only commend you both on the professionalism and support we received from day one and throughout the whole process, up to what culminated in a more than satisfactory result which exceeded all our expectations. The marketing and promotion was outstanding and every single member of the Harcourts group was polite, courteous and helpful. The concept of auctioning our home was new to us and I must admit a little scary at first, but we felt comfortable leaving the whole process in your hands and you kept us informed during the entire time of open homes, viewing appointments and right up to the signing of contracts. You made it so easy for us at a time normally full of stress and anxiety enabling us to carry on and lead a normal life.

Thanks again, I would definitely recommend you and your company to anyone wishing to sell their house whether by auction or otherwise.

We would all like to wish you and your colleagues all the best for the future. If we ever need to sell our house in Perth, I will send you the airfare.”

Simon, Carolyn and Brad Milner

“We are very pleased to have recently sold our property with Harcourts and yourselves as our agents. Although we were nervous at first in committing ourselves to the auction process, we found that it worked well for our situation. Our house sold on auction day for a good and fair price. The whole process took less than a month. Ian and Diane were helpful and supportive. They offered practical suggestions as to how we could improve and present it attractively. We were given regular feedback re the open homes through scheduled weekly meetings. The auctioneer, Kerry Greenhalgh, also communicated his ideas to us in a professional manner and on the day was successful in obtaining a pleasant result. Thank you!”

Miriam & Robert Phillips

“We have engaged Ian and Diane Dodds in the sale and purchase of our properties on various occasions over the last 16 years. Our desire and incentive to maintain the services of Ian and Diane has largely been attributable to the continued and successful experience we have had on each and every occasion. From our early association with them we have had absolute confidence that our best interests, whether that being a buyer or a seller have been well catered for, while at the same time understanding that they will delicately bring a sense of reality to all parties concerned and ensuring a satisfying and appropriate result is attained for all interested parties. Ian and Diane’s attention to detail as well as their timely and valuable communication during the sale and purchase process is second to none and we consider their valuable professional skills make them standouts in what can be a very complex market and industry. Our experience is that they deliver on all promises made but at the same time ensure they do not lead clients on false expectation so as to ensure the emotional turbulence of these transactions is minimised where possible The management of any transaction that we have undertaken with both Ian and Diane has been underpinned by the satisfaction that we have complete faith in their continuous energy and motivation to meet our needs, absolute integrity at every point of negotiation and last but not least, a desire to work with us to reach an agreed outcome and success.So on reflection, we have had every confidence that our properties have been well managed and produced the best results possible under the guidance of this partnership and would therefore have no hesitation in making recommendation to any parties considering the enlistment of their services. We are very grateful that we have had the opportunity to entrust our investments and potential investments with them and will certainly continue that trust in the future.”

Scott and Jane Kerr

“We just wanted to thank you so much for the way in which you took the stress out of selling our parents’ house. Paul and I cannot believe how easy it was to go to auction. Every step of the process was explained clearly, there were no hidden surprises regarding costs and everything ran smoothly. You are both such caring people and your professionalism came through above all. We have no hesitation in recommending you to anyone wanting to sell their house. Once again, thank you, for your great effort and genuine caring way, it is not found very often in today’s market.”

Regards Linda and Paul Hebden

“Having heard and read many negative stories about selling one’s house Russell & I can truly say that our experience was a positive happening from start to finish thanks to you both. We appreciated your professional approach, the regular updates following “Open Home” weekends, making sure we knew times intending viewers were arriving, and also ensuring we had complete understanding of the “auction” procedure. You were acting on our behalf and gave us confidence throughout with your advice. Thank you for making the sale of our house a hassle and stress free journey – this was so much appreciated and we have no hesitation in forwarding your names to others we hear of who may be anticipating selling their property. We absolutely love it up here in Algies Bay, so not one little regret making the move. We still have the memories to remind us of the good family times at 630 East Coast Road – it was time to move on though.”

Lorraine & Russell Thorburn

“Excellent
Both Ian and Diane were very approachable right from the start and made themselves available and helpful throughout the transaction, following up with information required if not immediately to hand.” (Verified by RateMyAgent)

Barry & Lilian

“Easy and straight up!
Ian was great to deal with even from the buyer side. He was straight up and his communication was regular, clear and approachable which went a long way to making an especially challenging situation much easier and it was a big contributor to getting the deal across the line. The best endorsement for me is that we would use him if selling the house – sorry Ian, we love the house too much so you might have to wait 5-10 years before we call!!” (Verified by RateMyAgent)

Jarrod & Linda

“Professional, conscientious, measured and diligent.
I’ve never met a real estate agent who I trusted and liked! Ian (& Diane) bucked the trend. There was no flashy pushiness. Professionalism personified at all times, with a large dose of conscientiousness and diligence, including in terms of proactive customer service. Would highly recommend, and we’ll certainly be using again.” (Verified by RateMyAgent)

Robert & Aneta

“We were delighted to meet Ian and Diane, and appreciated their professional approach at all times. Their communication was excellent and their knowledge of the current market was up to date. They had a good understanding of prospective purchasers, and on auction day Ian and our auctioneer worked as a well-oiled team and we were very impressed with how the auction went.
We appreciated their calm support and sensible advice when last minute stress and questions arose, and their genuine concern for us and our house sale was reassuring and much valued.
We would certainly recommend Ian and Diane to anyone wanting to sell their property.”

Philip & Caroline

“Ian and Diane were the bees knees – prompt and courteous. Know their area, understand their clients needs and will move mountains to help to get things done.”

Soraya Mitchell-Boyce

“The Harcourts team lead by my agents Ian and Diane Dodds delivered a fabulous result in my property sale. They were professional at all times and gave me realistic feedback on the best way forward and achieved a great outcome. Highly recommended to all looking to sell and or buy.”

Michael Corlet

“We were lucky enough to buy our home in Torbay through Ian and Diane over 6 years ago, we have now just SOLD that property in three weeks with their expertise and guidance. Highly recommend Ian & Diane Dodds for anyone thinking of buying or selling”

Vanessa Mackereth

“It has been such a pleasure working with Ian and Diane to sell our house. They are so friendly and easy to work with and excellent at communicating. They were helpful and clear with every step of the process and got us a great result at auction. Would highly recommend and we will use them again in future!”

Carolyn Carter

“Ian and Diane means you get 2 for the price of one. A great team who complement each other and with their astute professionalism they keep the marketing rolling on and get the job done.”

George Monk

“It is with much pleasure that I am writing to thank you both for a very successful marketing campaign and outcome on the sale of our property. I cannot emphasise enough the wonderful, professional service you provided throughout a very emotional and nerve-wracking time for us, and we thank you sincerely for this. We purchased our property in January through you, and were so impressed with how calmly and professionally you handled this for us Ian, that we had no hesitation In putting the sale of our other property in your hands and have continually been delighted with your service. We both have no hesitation in recommending you to our friends and family regarding real estate sales and purchases, and would not hesitate in coming to you again if we ever need assistance. At this stage we are quite content just to enjoy our new home!! We wish you both all the best and will continue to recommend and support you and Kerry and the team at Harcourts with the upmost enthusiasm and gratitude.”

Delwyn and Steve Kruyff

“Now that we’ve recovered from the excitement of this morning, we just wanted to say thanks again to Diane & yourself for all of your hard work and assistance throughout this process.
We are obviously very happy with the end result!
($115,000 more than we were prepared to accept!)
Thanks”

Holly and Mark

“Angela and I would just like to thank you for a very well-orchestrated auction. Your professional attitude and manner was definitely one of the contributing factors that helped us achieve a sale far above expectation. You made sure that as vendors, we were kept informed all along the process of our Auction for which we were most grateful. On the whole the Harcourts team have performed exceptionally well and we would not hesitate to recommend them in the future.”

Angela & Denis Butler

“Ian and Diane have worked extremely hard to achieve a good result on the sale of our home, always maintaining their professional and positive attitude and ensuring we were informed at all times of the progress being made. Even going beyond the call of duty to find tenants for a brief period prior to the sale going through! We would have no hesitation in using them again and would recommend them to anybody considering selling their house.”

Tony and Glenys Brownjohn

“To Whom It May Concern,
Firstly, we would like to “Thank” Ian & Diane for all their help & support during and after the sale of our property in Browns Bay. Living at our previous address for 23 years, we had lost touch with the Real Estate Market, so we had no hesitation to call Ian & Diane. Their Professional approach and Marketing advice was truly appreciated. During the Open Homes, there was always a follow up meeting to keep us informed on the outcome. Their advice & guidance during the Sale of our Property was faultless. Phone calls were always promptly answered. Auction day arrived and Ian & Diane reassured us from start to end with a very successful result. We would have no hesitation with recommending Ian & Diane to assist you with a Sale or Purchase of your property.”

Norm & Gaye Vickers

“In June this year we listed our property with Ian and Diane. I had been impressed with their marketing skills and sales results, having met them at previous open homes, and thought that they would be the ideal agents to list our property with. From the first initial inspections and meetings, I was impressed by the professionalism with which they approached the sale, their experience in the market was obvious and I looked forward to getting a sale at auction. The open home process and marketing were hindered somewhat by the tenant in the property at the time, but this was dealt with very well and all parties were happy with the end result. Following buyer feedback at the open homes and during marketing, we did not set them or the auctioneer any easy target on the day of the auction, but they rose to the challenge and we got to the reserve and more and were very pleased to have an unconditional sale on auction day. I cannot recommend Ian and Diane enough to my friends and colleagues.”

Louise & Paul Borton

“When we set out to sell both our homes this year our plan was to look for a team that was as serious about the project as we were. After months of looking through the local Property Press – one thing appeared page after page – “Another one sold by Ian and Diane Dodds” We wanted a team that we could entrust with our most valuable assets and there was only one choice we wanted as our partner in this very stressful and emotional roller coaster ride. Ian and Diane’s professionalism from our first meeting to the day of property handover to the new owners never changed. We were kept up to date (virtually each day) and certainly once the properties were sold, Ian and Diane were constantly keeping us updated each stage of the process. Selling two homes simultaneously is not for the fainthearted, but thanks to both Ian and Diane the process was managed perfectly and I can honestly look back now and understand how wrong this could have gone if we had not selected the best agents on the North Shore. The only piece of the jigsaw missing is our new home which hopefully Ian and Diane will find for us in the near future. Thank you both for acting 100% in our best interest”

Sue Wright

“I have had 3 wonderful Harcourts experiences over the last 2 years. But I must say dealing with you has been wonderful. You were so thorough, explaining every step and every detail, and providing plenty of feedback. Thank you very much, and if I was staying in the area I would recommend Ian & Diane Dodds of Harcourts Browns Bay to anyone selling their home.”

Janet Matthews

“When we first moved here, like many others before us we spent several weeks trying to find a house. We met a lot of agents including Ian & Diane. Their professionalism and enthusiasm always impressed us particularly. Several times over the years we thought of moving and we would ring Ian & Diane to come and discuss selling our house for us but for one reason and another we wouldn’t proceed. Ian & Diane were always very obliging, never putting any pressure on us when we changed our mind. Finally we decided it was time to move and after a short consideration we asked Ian & Diane to market our house for us. They explained the processes involved very clearly. Their attention to detail is great, making sure that we were kept completely updated after every open home, cards to tell us how many people went through and regular phone calls. We were very confident that if Ian thought some-one was interested he was going to do his absolute best to get us a sale!! Communication is a forte of theirs. They have a very positive attitude which is great when you just feel like your house is never going to sell! Ours took a little longer to sell than we would have liked but we know that was not through lack of trying on Ian & Diane’s part, it was over the Christmas period! Without any doubt or hesitation I know that if/when we next sell or buy we will go directly to the best team, Ian & Diane Dodds.”

Sue & Alun Larsen

“We wish to record our thanks to your office and in particular Ian and Diane Dodds for the manner in which they handled the sale of our home. The decision to sell was a major one for us as we had lived in the home which we had built for 35 years and were planning some major improvements which we were much looking forward to. Ian and Diane, who were recommended to us, were very helpful at the time of listing with a ready list of people who could assist us in presenting our home for sale and we achieved a great deal in the way of improvements in a two week period to the first open home, bearing in mind that this was only a few weeks prior to the Christmas holiday season. They also put in a lot of work preparing detailed promotional material for presenting to interested parties, and gave us comprehensive feed back from each open home held and any visits in between. Whilst we did not achieve a sale at auction, early in the New Year Ian did achieve a clean sale for us in excess of our post auction list price. We both found Ian and Diane to be extremely courteous and professional in their dealings with us and would happily recommend them to others seeking assistance in any real estate matters.”

Mike & Barbara Knight

There is No Better Proof Than a Satisfied Client

IAN & DIANE DODDS

MARKETING CONSULTANTS